A1. By all means.
Rafting is an incredibly accessible sport, and is easy for first timers to pick up. You guide will take your through all the necessary techniques before you hit the water and will be with you for the whole of the trip to ensure you get the very best from your experience.

A2. As with all sports there is a slight element of risk involved.
Rafting is an outdoor adventure sport that works with Mother Nature so, unlike a theme park ride there will be risk involved.
Canyons do everything in their power to reduce the risk while providing an enjoyable experience. It is never possible to completely guarantee the safety of participants and by taking part in the tour the participant understands that an element of risk exists. The guide's role is to make sure that the customer has as safe and as enjoyable experience as possible, and by listening to the direction of the guide, the customer makes this easier.

Canyons has an outstanding safetly record and is committed to employing experienced professional guides, assiting them with continual improvement, and using only the best and safest gear available.

A3. Definitely. 
参Every participant wears a lifejacket which provides ample buoyancy. Our wetsuits also provide additional buoyancy aid so you are not going to sink if you end up in the water and can't swim.

However, those who are afraid of the water, or likely to panic if they find themselves in the water probably want to think twice.

To be sure of securing a place on a weekend, it is best to book at least 2 weeks in advance, 3 weeks in advance for the summer period. It is possible that there will be places still left "on the day", but this is very rare.

A5. In the event of cancellations the following charges apply.

Failure to show up for your tour on time due to traffic or other circumstances will be deemed as cancellations, so please take care, especially on the weekends.

Please note that cancellations made after 1800 will be treated as cancellations made on the following day.

A6.Some swimwear and a towel is all you need.

Canyons provides everything else that you need to take part in the tour included in the tour price. You may want to bring other things that might be useful on the day such as sunscreen in summer.

A8. We do.

In the Minakami are we pick up from Minakami Station for local line trains and Jomokogen Station for bullet trains. We also pick up from selected local onsens and accommodations.

For Kusatsu tours we pick up from Kusatsu Bus Terminal or selected local accommodations.

For Akagi tours we pick up from Shikshima Station on the Joetsu Line.

When you book, please let us know your requirements and we can let you know the relevent schedule.

A12. Yes we do.
We offer an accommodation package with several local accommodation providers who can tell you about their deals. You can also take advantage of the package at our own Alpine Lodge and can contact us for further details.

If you have any other questions that aren't covered above, please drop us an email and we will do our best to answer them.