- I've never rafted before. Can I still come on the tour?
- Isn't rafting dangerous?
- I can't swim. Can I still take part?
- Do I need to book, and if so, how long in advance?
- What happens if I need to make a cancellation?
- What should I bring?
- If I wear contact lenses or glasses...?
- Do you offer a pick up service?
- Do tours run in bad weather?
- When's the best time to go rafting?
- Do you have BBQ facilities?
- Do you have accommodation pacakges?
|Q1. I've never rafting before. Can I still come on the tour?|
A1. By all means.
|Q2. Isn't rafting dangerous?|
A2. As with all sports there is a slight element of risk involved.
Canyons has an outstanding safetly record and is committed to employing experienced professional guides, assiting them with continual improvement, and using only the best and safest gear available.
|Q3. I can't swim. Can I still take part?|
However, those who are afraid of the water, or likely to panic if they find themselves in the water probably want to think twice.
|Q４. Do I need to book, and if so, how far in advance?|
|A4. Booking is necessary. The further in advance, the better.
To be sure of securing a place on a weekend, it is best to book at least 2 weeks in advance, 3 weeks in advance for the summer period. It is possible that there will be places still left "on the day", but this is very rare.
|Q5. What happens if I need to make a cancellation?|
A5. In the event of cancellations the following charges apply.
Failure to show up for your tour on time due to traffic or other circumstances will be deemed as cancellations, so please take care, especially on the weekends.
Please note that cancellations made after 1800 will be treated as cancellations made on the following day.
|Q6. What should I bring?|
A6.Some swimwear and a towel is all you need.
Canyons provides everything else that you need to take part in the tour included in the tour price. You may want to bring other things that might be useful on the day such as sunscreen in summer.
|Q7. If I wear contact lenses or glasses...?|
|A7.You can still take part.
Goggles and glasses straps are options. Please be aware that contact lenses or glasses could be lost or broken. Canyons cannot take responsibility for such an event.
|Q8. Do you offer a pick up service?|
A8. We do.
In the Minakami are we pick up from Minakami Station for local line trains and Jomokogen Station for bullet trains. We also pick up from selected local onsens and accommodations.
For Kusatsu tours we pick up from Kusatsu Bus Terminal or selected local accommodations.
For Akagi tours we pick up from Shikshima Station on the Joetsu Line.
When you book, please let us know your requirements and we can let you know the relevent schedule.
|Q9. Do tours run in bad weather?|
|A９. Yes, although if the water level rises too much we may have to reassess the situation.|
|Q10. When is the best time to go rafting?|
|A10. It's always a great time to raft.
For those that like high thrills, spring high water season is the best time to run the rapids. For those who prefer a mellow tour, the summer rafting from July onwards is a better bet and a great way to escape the heat.
|Q１１. Do you have BBQ facilities?|
|A11.みIn Minakami and Akagi we can arrange a BBQ for you. In Kusatsu we can point you in the direction of a nearby BBQ area.
At the Minakami Base you can rent the grill or choose one of the food included packages. At the Akagi Base the food is always included.
Canyons Minakami Options Page Canyons Akagi Options Page
※Please reserve your BBQ plan in advance.
|１２. Do you have accommodation pacakges?|
A12. Yes we do.
If you have any other questions that aren't covered above, please drop us an email and we will do our best to answer them.